Critical Mass Business Talk Show | Orange County’s Longest-Running Business Talk Show

Critical Mass August 2, 2011

Christine De La Torre, Founder and Owner of Christine's BookKeeping discusses the most common bookkeeping mistakes made by business owners and entrepreneurs with host Ric Franzi.
Kathy Dahl Crifasi, Founder of Hipzbag shares experience building a business-to-consumer firm after successfully creating a business-to-business information technology firm.

Critical Mass July 27, 2011

Daniel Bistany, Partner at breezeIT joins host Ric Franzi and discusses the IT firm he and his partners started and the challenges and opportunities facing a startup in their industry.  Listen to learn how "cloud computing" and other exciting new technologies are helping mid-market firms lower IT costs and reach new customers.
Jim Downes, Senior Director with BBK returns to the show and shares additional insights into what companies must do to survive when they are in a turnaround situation.  Jim and Ric also explore the role suppliers and supply-chain management play in the success or failure of manufacturing companies.

Critical Mass July 26, 2011

Linda Pinson, Founder of Out of Your Mind and into the Marketplace talks with host Ric Franzi about her business which produces books and information to help entrepreneurs develop business plans.  Linda is a published author of numerous books and seminars on the subject.
Alison Sansone, Creator of Be There Bedtime Stories shares her experiences in building her unique technology-based company inspired by her desire to remain close to her nieces who do not live close to her.  Listen to learn how this entrepreneur is creating not only a business but a brand around her service offering.

Critical Mass July 12, 2011

Sheri Geoffreys Founder of Sheri Geoffreys Photography, Inc. talks with host Ric Franzi about her path to becoming a professional photographer.  Sheri believes you must "photograph what you are passionate about to create top notch imagery" which is why she photographs corporate photography.

Coaching Perspective 07-14-11

Doug talks about on-boarding and coaching new hires and of course more tips on technology to make the coaching experience more productive.

Coast 2 Coast 07-14-11

Jason Lindgren, Owner of Coyote Courier Services discusses the rising costs vs. flat to decling pricing within the courier industry and the steps he is taking to ensure his firm remains a profitable business.
 
Michael Brozzetti, President and Owner of Boundless, LLC. joins host Ric Franzi to talk about business and IT auditing as well as compliance issues facing mid-market firms today.

Critical Mass: The Radio Show 07-13-11

Kevin Moshayedi, Founder of Ark Collective is host Ric Franzi's featured guest.  Kevin details his unique business model and how a few summers back he learned about a vast number of students attending Los Angeles schools without adequate school supplies and backpacks.  This started his journey to create Ark Collective with a mission to improve the quality of our underserved youth's education.

Critical Mass: The Coaching Perspective July 7 ,2011

Host Doug Gfeller continues the discussion on coaching and human resource issues.

Critical Mass: Coast to Coast July 7, 2011

Dan Cornell, CTO of Denim Group is host Ric Franzi's featured guest. His firm develops secure software, helps organizations assess and mitigate risk with existing software, and provides training on best practices in software security.

Critical Mass July 6, 2011

Jen Shirkani, Founder and CEO of Penumbra Group joins host Ric Franzi for a lively conversation about how Emotional Intelligence and how it can help larger firms grow their top line revenue.  Jen also shares a bit of her knowledge and expertise as it relates to the interesting topic of emotional intelligence.

Critical Mass: The Coaching Perspective June 30, 2011

Host Doug Gfeller interviews Life Coaches to learn how it is different from business coaching and what are the factors to consider in deciding between the two.

Critical Mass: Coast to Coast June 30, 2011

Jeff Lowy, President of Encore Creative discusses the question "Positioning for the market recovery...or is this the new normal?" with host Ric Franzi
Joe Seringer, CEO of Virtual Health Check talks about Innovation-what is innovation that will make a significant difference?
Leon Singletary, CEO and Founder of MyPartTimePRO.com shares his latest entrepreneurial venture designed to match companies with talented people who want to work with a flexible time commitment.

Critical Mass June 29, 2011

Dr. Carol Wintermute, Doctor of Chiropractic, CEO and Founder of HealthXL shares the story of her 25 years in business and current trends in healthy living.
Dean McCormick, Managing Partner of Insight Wealth Strategies talks with host Ric Franzi about his strategy to help his clients with wealth creation.

Critical Mass June 28, 2011

Karen Smidt-Allard, Founder and CEO of SBR Sports discusses the inspiration for starting her firm and her marketing efforts focused on triathlon athletes and the active lifestyle community.
Rob Lucenti, Managing Partner Deloitte joins Ric Franzi to discuss Deloitte's Impact Day and the positive response this annual day of "giving back to the community" has had on Orange County over the years.

Critical Mass: The Coaching Perspective June 23, 2011

Host Doug Gfeller talks about "What makes great leaders?" Do you have to be "born" a great leader or is it something that you can learn?  Listen in as Doug dicusses how coaching can and has helped create great leaders through coaching.

Critical Mass: Coast to Coast June 23, 2011

Vivian Valenty, President of VB Cometics is host Ric Franzi's first guest.  Vivian discusses her comestic business and how she has evolved the business model over time.
Rose Marston, President of A.D.Marble talks about her environmental consulting firm.  Rose was promoted to President and has expanded the firm's offerings in response to the recession.

Critical Mass June 22, 2011

Socrates Jain, Vice President Business Development, Coface North America speaks with host Ric Franzi and explains how CEOs of mid-market firms use Coface to help them grow their revenues through insurancing their accounts receivables.
Alexandra Braconi, Founder and Owner of Blue Lizard Media, LLC shares her keys to successful branding for small and mid-market firms.

Critical Mass June 21, 2011

Dr. Carol Taylor, President of Vanguard University talks with host Ric Franzi about her experience leading the university through a difficult period and some of the lessons of that experience.
Tina Lustig, Founder of Asana Art shares the entrepreneurial story of her journey building Asana Art a company creating yoga-based works of art.

Critical Mass: The Coaching Perspective June 16, 2011

Host Doug Gfeller discusses how coaching your management team can improve employee engagement and productivity.

Critical Mass: Coast to Coast June 16, 2011

John Starling, Founding Partner of Smith Growth Partners is host Ric Franzi's first guest.  John Starling, is the author or "The Order of Black Belt: Mastering The Practice of Growing a Company" and discusses the first section of the book.
David Nester, Owner of Urban Lights highlights his experience buying back his firm and repositioning it in the market as a new venture.

Critical Mass June 14, 2011

Jane Alden Hodgdon, Founder of IBB Designs, LLC and inventor of the Itty Bitty Bra is host Ric Franzi's featured guest.  They discuss the inspiration for her firm as well as her strategy for gaining marketshare in an underserved market.

Critical Mass: The Coaching Perspective June 9, 2011

Doug's guest is Neal Rinella, Principal and COO of Taylor Architects. At Taylor they say that "Promoting wellness through architecture is more than our tagline, it is our mission". Doug and Neal discusses how this mission impacts recruitment, retention and training of their staff.

Critical Mass: Coast to Coast June 9, 2011

Rudy De La Garza, CEO of Pree Corp. is host Ric Franzi's featured guest. Pree Corp. is a technology company that focuses on the strategic development, marketing and commercialization of innovative new technologies through aggressive investment and research efforts. Innovations include renewable energy, wireles energy, wireless communications, and solar energy technologies.

Critical Mass June 8, 2011

Chase Rief, Founder and President of Rief Media is host Ric Franzi's featured guest.  Chase talks about a variety of marketing topics including the "keys to successful marketing for small and mid-sized firms".

Critical Mass June 7, 2011

Tom Casey, President of Thrust Electric Bikes is host Ric Franzi's featured guest.  Tom shares the entrepreneurial story of he and his partner Patrick Rolfes, CEO of Thrust Electric Bikes.  Tom talks about their journey to bring to market the first commercial-grade, eco-friendly bike.  This bike is growing in popularity with delivery-based restaurant's and other businesses who see the financial and marketing advantage of deploying electric bikes.

Critical Mass: The Coaching Perspective June 2, 2011

Host Doug Gfeller talks about coaching and performance reviews.  Why every performance review is a world class opportunity for coaching and improved performance.

Critical Mass: Coast to Coast June 2, 2011

Glenn Bostock, President of SnapCabs is host Ric Franzi's featured guest.  Glenn and Ric talk about the innovations he and his company have brought to elevator interiors and much more.

Critical Mass June 1, 2011

Peter Lehrman, CEO of AxialMarket is host Ric Franzi's guest and they discuss how Peter's firm, through the use of technology, makes the market for buying and selling mid-market companies more efficient.
Sheevaun Moran, Author Learn to Meditate in Two Minutes joins Ric to talk about her latest book which she wrote for the busy executive to help them learn how to find time to gain the benefits of meditation.

Critical Mass May 31, 2011

Jim Downes, Senior Director, BBK is host Ric Franzi's guest and they discuss Jim's "Top 10 List" for turning around companies as well as other topics.
Barry Saywitz, Founder and CEO of The Saywitz Company discusses the challenges and opportunities of lease restructuring.

Critical Mass: Coast to Coast May 26, 2011

Leon Singletary, President of First Contact HR is host Ric Franzi's first guest.  Leon and Ric talk about the role full-service background checks and HR security plays in mid-market company's hiring decisions.
John Ratliff, President of Appletree Answers discusses his telephone answering service which has been on either the INC500 or INC5000 list of America's Fastest Growing Companies for the past 7 years.

Critical Mass May 25, 2011

Matt Dubow, Vice President of Epic is host Ric Franzi's featured guest.  They discuss his family-owned business headquartered in Orange County, CA.  Ric also talks with Matt about how his regular appearances as the "Gadget Guru" on Grape Encounters Radio has affected his online fine gifts and accessories business.

Critical Mass May 24, 2011

Mo Khan, Managing Partner, Xelleration is host Ric Franzi's featured guest.  Mo and Ric cover a wide range of topics with special focus on the concept of Human Workflow Automation.  Xelleration provides business process engineering services to their clients using their proprietary XRUM (SCRUM) Methodology.  Ric asks Mo to expand on these concepts and uncovers what mid-market CEOs need to know about them.

Critical Mass: The Coaching Perspective May 19, 2011

On The Coaching Perspective, host Doug Gfeller talks with HR Professionals about how they use coaching in their companies and also what are some of the assessments that they use in the recruiting and promotional process.

Critical Mass: Coast to Coast May 19, 2011

Dale Keshishian, CEO of HealthWorks Academies is host Ric Franzi's first guest.  Ric and Dale discuss her firm's role in transforming healthcare through education and how her organization is helping high school students discover career opportunities in the healthcare industry.
 
Lee Sutterfield, President of SecureLogix talks with host Ric Franzi about his the firm he started which is focused on ecuring the rapidly changing world of enterprise voice and unified communications networks against a growing number of attacks from hackers much like the internet attacks have occurred over the last two decades.

Critical Mass May 18, 2011

Brett Wood, President of Toyota Material Handling is host Ric Franzi's featured guest and they discuss the position Toyota has attained in the US forklift market.  Toyota ranks #1 for lowest cost of ownership, highest quality and value.  Being a part of the legendary Toyota Industries Corporation and celebrating over 40 years of operation in the US, Irvine CA-based Toyota Material Handling has been the number-one selling lift truck supplier since 2002.  Ric and Brett discuss Toyota's rich history of environmental stewardship.  No other lift company can match Toyota's history of protecting the environment while advancing the economy.

Critical Mass May 17, 2011

Karen Caplan, CEO of Frieda's Inc. is host Ric Franzi's featured guest.  Karen talks about a variety of topics during the interview.  Ric asks Karen to discuss her Ten Keys to Success in a Family Business.  Frieda's is celebrating 50 years of changing the way America eats fruits and vegatables.  Back in 1962 Frieda Caplan began the company with a small stand at the Los Angeles Produce Market.  Her philosophy remains the family-owned business' foundation today.

Critical Mass: The Coaching Perspective May 12, 2011

Doug talks about how you can calculate the ROI on executive coaching.  Is it reasonable to set out real goals that can be measured against the cost of coaching?  The answer is YES, so check out this show to find out how to make sure you are getting maximum benefit from your executive coaching.

Critical Mass: Coast to Coast May 12, 2011

William E. Buie, Executive Vice President of GlobalScape joins host Ric Franzi.  GlobalScape is a leading provider of secure information exchange solutions for thousands of customers, including global enterprises, governments, and small businesses.
Scott Reidenbach, CEO of Reidenbach Law joins Ric as the second guest. Ric talks with Scott about his law firm which specializes in contracts, litigation, etc.  Scott works with homeowner's associations.

Critical Mass May 10, 2011

Paul Johnson, President and CEO of Kelley Blue Book is host Ric Franzi's featured guest.  Ric and Paul discuss how Paul has grown Kelley Blue Book while maintaining the firm's rich history and reputation as the "trusted source" within the automotive industry.  Listen to this show to learn how technology has enabled Paul to create new markets for Kelley Blue Book.

Critical Mass May 4, 2011

Kim Megonigal, Founder and CEO of Kimstaff HR is host Ric Franzi's featured guest.  Kimstaff HR is a Professional Employer Organization (PEO).  Ric and Kim explore how a PEO functions and what human resource services they offer to their clients across a wide range of industries.  This is a must-listen to interview if you have ever considered partnering with a PEO firm or would like to understand their business model in more detail.

Critical Mass May 3, 2011

David Malone, CEO of Community Bank is host Ric Franzi's featured guest.  Ric and David cover a wide range of topics with focus on what mid-market CEOs and business owners need to know about working with their banker in today's environment.  Community Bank offers a variety of banking services designed specifically for busineses.

Critical Mass: Coast to Coast May 5, 2011

Jiri Stejskal, President and CEO of Cetra Language Solutions is host Ric Franzi's featured guest.  Ric and Jiri discuss the importance of cross-cultural communications.  Many mid-market firms need to be able to translate documents, technical specs and other services.  Setra is skillede at interpretation services with a staff of talented linquists.

Critical Mass: The Coaching Perspective April 28, 2011

Host Doug Gfeller continues his discussion of coaching from the client's perspective.

Critical Mass: Coast to Coast April 28

Manik Arora, President and CEO of Arora Engineers, Inc. is Ric's first guest.  Family-owned and operated Arora has developed and maintained a comprehensive engineering practice based ont he principles of quality and client satisfaction.
Jerry Ferro, CEO of Free-For-All talks with Ric about the rising healthcare costs affecting over 50 million people in America.  Jerry shares how his firm helps people lower the costs of prescriptions and lab tests.
Jim Guthrie, CEO Car Crafters and Ric discuss his business which is a nationally recognized auto body shop because of the culture he has built in this 30 year old business.  Jim is also an Indy Race Car Driver veteran.

Critical Mass April 27, 2011

Susan Johnson, Founder and CEO of Susan's Healthy Gourmet is Ric's featured guest.  They discuss how, after moving to California in 1994, Susan and her husband decided to start a business.  A family history of cancer and heart disease had made Susan very aware of the benefits of a healthy lifestyle.  She decided to fill a niche of offering prepared healthy meals for the home and opened her headquarters in Irvine, CA.  Ric talks with Susan about how her original business has evolved into three businesesses focused on healthy, great tasting foods.

Critical Mass April 26, 2011

Dan Withee, Principal at Withee Malcom Archietects, LLP is Ric Franzi's first guest.  Dan and Ric discuss Dan's firm which he co-found with his partner Dale Malcom.  Dan talks about his firm's focus within the construction and design industry as well as the latest trends in affordable building design.
Jim Carol, Founder and CEO of DonateGames talks about his latest venture, a social enterprise that collects and resells donated video games to raise money in support of children and families woh are affected by rare diseases.  In 2010, it's second year of operation, DonateGames collected well over $1 million in donated video games and gear, luanched a wolrd-class e-commerce store, established a physcial headquarters and contributed more than $.79 of every dollar of revenue directly to research and treatment for sick children.

Critical Mass: Coast to Coast January 27, 2011

Gary Oppedahl, CEO of To Be A Blessing Healthcare joins host Ric Franzi to discuss his firm which has grown to offer services in homecare, institutions and hospitals with a staff of over 200 Nurses and Caregivers and annualized revenue over $6 million.
Tony DiSanti, Owner of American Metals is the second guest and he shares stories about his firm which has been serving Arizona since 1975 with recycling services.
David Child, CEO of Tectonic Toys talks about his firm which has developed a line of educational toys based on his experience as an architect.

Critical Mass January 26, 2011

Dr. Fresh, Founder of Dr. Fresh discusses his firm which is one of the fastest growing oral care companies in the U.S.  Dr. Fresh owns more patents than any other U.S. oral care company.
Bob Lotter, Founder of eAgency explains his software for cell phone management and the risks for mid market firms that employee cell phones present with the latest smartphone technology.

Critical Mass January 25, 2011

Eugene Ku and Tony Lee, Co-Founders of Wireless Emporium Share their story of how they have built the #1 online cell phone accessories store.

Critical Mass: Coast to Coast April 21, 2011

Tom Johns, CEO of National Roofing is host Ric Franzi's featured guest.  National Roofing was started by Tom in 1977.  It is a premier roofing and waterproofing contractor headquartered in Albuquerque, NM.  National installs state-of-the-art roofs and provides specialized services for challenging roofing projects.  Tom also has launched related companies and discuss his motivation for building new businesses.

Critical Mass: The Coaching Perspective April 21, 2011

Kathi Guiney, President of YES! Your Human Resources Solution founded in 2004 with the goal of providing customized and scalable HR services to emerging growth, small to mid-sized companies in all industries.  Kathi and Doug discuss connecting business initiatives with employee needs to achieve strategic objectives.

Critical Mass April 20, 2011

Hayes Drumwright, Founder and CEO of Trace3 is host Ric Franzi's featured guest.  They discuss Trace3's rapid growth, culture, and related topics.  Ric explores with Hayes how his selection as a 2011 OCBJ Excellence in Entrepreneurship Award finalist has affected him as an Orange County business leader.

Critical Mass April 19, 2011

Kevin Bailey, President of Vans is Ric Franzi's featured guest.  They discuss the iconic brand and Kevin's responsibility as steward of this Orange County institution.  Ric talks with Kevin about a variety of topics including the current challenges and opportunities Vans is facing.

Critical Mass: The Coaching Perspective April 14, 2011

Host Doug Gfeller continues his discussion of coaching from the client's perspective with focus on what the client works on in between coaching sessions.

Critical Mass: Coast to Coast April 14, 2011

Jeremiah White, President of White & Associates is host Ric Franzi's first guest.  Ric and Jeremiah talk about Jeremiah's firm which is a strategic management consulting firm.
Richard Kahn, CEO of eZanga.com joins Ric as the second guest.  They explore the latest trends and strategies in internet marketing.  Mr. Kahn is a recognized leader in the internet marketing field.

Critical Mass April 13, 2011

Tom Gephart, Founder of Ventana Capital is Ric's featured guest and they discuss Tom's firm which has been in the venture market since 1984.  Ventana is one of the first venture capital firms in the Southern California region.  Helping their portfolio companies think strategically and globally has become a hallmark of Ventana's culture.  Tom discusses his firm's culture and track record.

Critical Mass April 12, 2011

Jim Riley, CEO of Intersect Beverage talks with host Ric Franzi about how his firm has successfully launched a new tequila and have been able to take it national within 18 months.

Critical Mass: The Coaching Perspective April 7, 2011

Doug interviews Donna Thiessen, Vice President Human Resources Allergan.  Donna and Doug talk about the challenges in high tech industry recruiting.  Doug also looks at how the coaching client prepares for their coaching session on this week's installment.

Critical Mass: Coast to Coast April 7, 2011

Joe Yesulitis, CEO Aavalar Consulting is host Ric Franzi's first guest.  Joe's firm is a premier consulting and staffing firm founded by an industry expert who understands the needs of the clients. Joe talks about how at Aavalar Consulting they believe that honesty and integrity are more important than just making money.
Ryan Clark, Founder and CEO PeopleShare is Ric's second guest.  Ryan discusses how technology  has changed his business, how he interacts with both clients as well as work resources.

Critical Mass April 6, 2011

Ray Williams, President of Jade Range talks with host Ric Franzi about the strategies and tactics he is using to re-build his commercial cooking brand.  Also Ray shares how Jade uses "celebrity chefs" to help his brand achieve market differentiation.

Critical Mass April 5, 2011

Tom Van Dorpe, Senior Principal, VCA Engineers talks with host Ric Franzi about key practices his firm uses, which Ric considers to be "best practices", for to employee performance and retention.   Listen how Tom has adopted these activities as a direct result of the input he received from his CEO peer group.

Critical Mass: The Coaching Perspective March 31, 2011

Host Doug Gfeller talks with Tom Weber of Sunrise Growers about some of the unique HR issues Tom faces on a regular basis.  How would you like to go from 40 employees to 300 with just 48 hours notice, on a regular basis?  Listen to Tom for his answer.  Doug also continues the discussion of coaching from the client's perspective.

Critical Mass: Coast to Coast March 31, 2011

Mitch Wienick, CEO of Kelleher and Assoicates, LLC is host Ric Franzi's first guest.  His firm is an executive coaching and leadership training firm.  Among other things, they help executives find new positions (executive search) and they help them transition into new positions.
Carlos Casas, President of RockTeam talks about his firm which enables people with technology.  Since 1993 RockTeam has been delivering professional services, software and hardware solutions.

Critical Mass March 30, 2011

Vivian Clecak, Founder and Executive Director of Human Options joins host Ric Franzi to discuss her ogranization's mission of serving battered women, their families and help our community break the cycle of violence.  Vivian discusses Serious Fun 2011 Event  to be held on Friday May 6th, at the Balboa Bay Club in Newport Beach.  Human Options is celebrating it's 30th year in service to the community.

Critical Mass: The Coaching Perspective March 24, 2011

Doug's guest is Patricia Welch, Human Resource Director for MagnaFlow.  She and Doug discuss the challenges of managing multiple locations.  Doug also continues his discussion of coaching from the client's perspective.

Critical Mass: Coast to Coast March 24, 2011

Ms. Emmy Miller, President of Liberty Business Strategies, Ltd. is host Ric Franzi's first guest.  Her firm is a business strategy/consulting company.  They do corporate coaching but they are thought of as a team-building catalyst.
Ned Moore, CEO and Co-Founder of Portico Systems talks with Ric about his firm which provides innovative solutions to enable health plans to reduce administrative, medical and IT costs.
Simon Hauger, Executive Director of EVXT Team shares his unique educational automotive team-comprised of West Philadephia inner-city hight school students-which has won the Automotive X Prize numerous times.  They have consistently beat out several university teams including MIT.

Critical Mass March 23, 2011

Bob Walters, CEO of Freight Management  joins host Ric Franzi and they discuss FMI and it's business model.  FMI is not carrier-owend.  FMI is a part of a continuing trend amog companies who want to reduce cost and simplify management of their inbound and outbound freight.  Rather than maintain a limited logistics deparment, these companies have incorporated FMI and their programs as part of their daily operations.

Critical Mass March 22, 2011

Vic Hausmaninger, Partner at HBLA talks with host Ric Franzi about the proposed changes to lease accountancy rules that business owners and CEOs need to know.  Ric asks Vic to share his thoughts about being a contributing author in the new book "The Power of CEO Guiding Principles" released Tuesday March 29th.
Linda Strand, Owner of Independent Energy Solutions discusses her family owned and operated firm specializing in the installation of renewable energy systems.  IES is a full service engineering and construction firm with over 40 years of combined experience in photovoltaics and support infrastructure.

Critical Mass: The Coaching Perspective March 17, 2011

Host Doug Gfeller talks about the client's expectations when they hire a business coach.  Coaches often talk about designing the alliance but what are the reasonable expectations that every client has for coaching?  Doug shares with you questions that he believes every client and coach should be addressing both at the start of the coaching assignement and on a periodic basis.

Critical Mass: Coast to Coast March 17, 2011

Brad Elmhorst, President of Direct Hit Data, Inc. is host Ric Franzi's first guest.  Brad provides insight regarding customer retention strategies that assist in creating an emotional link to your brand. DHD provides sercured end-customer database management and outsourced business services.  "Ensuring the right people have access to the right information at the right time."
Rick Thaler, President of OGB Architectural Millwork joins Ric to talk about his experience over the last year changing his business model.  He had to downsize but also he re-organized his firm.  Rick bought another business and is a member of an industry-specific peer group and he talks about how that has helped him deal with the changes his firm has undergone.

Critical Mass March 16, 2011

Orange County Business Journal Excellence in Entrepreneurship Nominees who are also Critical Mass for Business members join host Ric Franzi for this fast-paced set of interviews.  These successful entrepreneurs share what it means to them to be a nominee for the prestigious award.

Critical Mass March 15, 2011

Bob Singh and Ken Ogden, Founders of Radius Power talk with host Ric Franzi about their engineering-oriented firm which provides an extensive line of EMI Filters that meet the front-end requirements for AC and DC power applications.  Their firm is a global designer and manufacturer serving a variety of industries.  A part of the interview is spent discussing their diversification efforts and how it is transforming their firm.
Lisa Johnson, Owner of LBJ Flooring discusses her family owned and operated firm specializing in quality flooring and installation for residential and commercial projects throughout Souther California.  Ric talks with Lisa about the secrets to her business success running one of Southern California's prestigious flooring company's for over seven years.

Critical Mass: The Coaching Perspective March 10, 2011

Host Doug Gfeller, MCC continues the discussion on coaching and training and how they support each other.
Doug also discusses the book "The Communication Catalyst" by Mickey Connolly and Richard Rianoshek, probable the best book Doug has read on the subject of communication.

Critical Mass: Coast to Coast March 10, 2011

Tomoko Kase, Vice President of Kinesio Taping joins host Ric Franzi and they explore how her firm develops and markets specialized tape for trainers and athletes.  They are beginning further international expansion.  Her fater, who is the from Tokyo, was trained in Chicago started Kinesio Taping.
Tricia Wellenbach, President of Sandcastle Strategy Group is Ric's second guest and she talks about her firm which works with top level executives to develop strategic planning initiatives.  They also couple their services with executive coaching.
Carole Borden, CEO of CB Transportation is Ric's final guest and they discuss Carole's firm which is completely virtual!  Her "headquarters" are in her suburban Philadelphia home.  Her team is scattered between Seattle, Boston, Philadelphia, South Carolina and a few other locations.

Critical Mass March 9, 2011

Paul Roberts, Founder and CEO of West Coast Marketing joins Ric Franzi for a interactive discussion of CEO Peer Groups, Ric's first book "CRITICAL MASS: The 10 Explosive Powers of CEO PEER GROUPS" and the 8 Nominees for the 2011 Excellence in Entrepreneurship Award who are CRITICAL MASS for Business clients.

Critical Mass March 8, 2011

Mari Kurtz, President of OC Metals joins host Ric Franzi for the entire show.  They explore and discuss the evolution of her firm and the lessons she has learned through the challenges of her business career.  Mari is a nominee for the 2011 Excellence in Entrepreneurshiop Award sponsored by the Orange County Business Journal.

Critical Mass: The Coaching Perspective March 3, 2011

Host Doug Gfeller, MCC interviews Mike Block of Custom Business Solutions and they discuss some of today's issues in the world of Human Resources.  Listen in and hear Mike's unique solution of getting temporary help to handle those peak work loads.  Doug continues the thoughtful discussion about how coaching and training are different, but yet compliment each other.

Critical Mass: Coast to Coast March 3, 2011

Ian McClarty President of PhoenixNAP is host Ric Franzi's first guest.  Ric and Ian explore how his firm has changed and how he, as the leader, has changed to manage their growth and maturing as an organization.
Fred Catona, Founder & Chief Strategist for Bulldozer Digital discusses the Direct Response Radio marketing methodology Fred developed to help businesses grow their sales.  Fred's system helped launched many successful firms including Priceline.com.  Fred has been featured in WSJ, USA Today, Philadelphia Inquirer and Entrepreneur Magazine.

Critical Mass March 2, 2011

John Meador, CEO of Envirocheck, Inc. stops by to talk with host Ric Franzi.  John and Ric explore Envirocheck and the niche John has carved out as the trusted leader in the environmental industy.  Envirocheck provides lab testing and consulting services for asbestos, lead, mold and other environmental hazards nationally since 1998.
Lee Katz, Managing Partner for Grisanti, Galef & Goldress shares stories and advice for business owners based on his 25 years turning failing companies around.  Throughout his career in crisis management, Lee has servced as an interim executive officer and re-organization director for both large and small firms.

Critical Mass March 1, 2011

Gary Winkler President of Brothers International Desserts discusses with host Ric Franzi how his firm has been able to successfully compete with much larger firms since 1973 in the fine frozen desserts market.  Gary will detail how their focus on manufacturing quality desserts for the service industry has been the key to their survival.

Critical Mass: The Coaching Perspective February 24, 2011

Host Doug Gfeller, MCC shares his weekly tips on coaching and also talks with guest coaches about best practices in the executive coaching industry.

Critical Mass: Coast to Coast February 24, 2011

Chad Olsen, President of CamelBack Moving shares his strategy for growing his firm through the use of internet marketing with guest-host Paul Roberts.
Lane Garret, Owner and CEO of ETA Engineering, Inc. explains how business owners can use energy investments as business investments.

Critical Mass February 23, 2011

Kandy L. Williams of the Law Offices of Kandy L. Williams joins guest-host Paul Roberts and shares her insights regarding how entrepreneurs can benefit from engaging a business attorney in the early stages of the life of their business.
Francine Silverman, Talk Radio Adovcate talks with guest-host Paul Roberts about how critical radio interviews can be for entrepreneurs and business owners.  She also shares how she helps aspiring radio show guests secure high quality interviews.

Critical Mass February 22, 2011

Bruce Mills, President of San Diego Bank will be guest-host Paul Roberts first guest and discuss how the banking landscape has been altered by the recent recession.  Bruce will also shares tips for business owners on how to strenghthen their banking relationship.
Doug Wheeler, CEO of Summit Performance Group joins guest-host Paul Roberts for an interesting discussion about the travel incentive industry and how the recession has affected their clients.  SPG Is a full-service conference management and incentive travel firm providing planning solutions to clients and ultimately deliver senior managment and their attendees with an outstanding program.

Critical Mass: The Coaching Perspective February 17, 2011

Host Doug Gfeller, shares ideas and latest trends in the professional coaching world.s

Critical Mass February 16, 2011

Andrea Tarman, President & CEO of Tarman Marketing Design talks with Ric Franzi and shares her insights into how firms can create web site, logos & brochures that prjoect a professional, fresh and stylish impression.
Peter Bonin III CEO of Tenacore is Ric's second guest.  They discuss the rich history of his firm.  Peter and his partner Brand Caso started Tenacore in 2000 and have grown it steadily ever since.  Tenacore has become a diversified firm by expanding their medical device repair capabilities and using the knowledge obtained trhough these repairs to design new, improved products that overcome the most common repair issues.

Critical Mass February 15, 2011

Bruce Edwin Graham, President and CEO of B.B. Graham During this hour-long interview Bruce talks with host Ric Franzi about Bruce's investment firm and explains the origin of their noted phrase "Know your options". 

Critical Mass: The Coaching Perspective February 10, 2011

Jeanne Stanley, Vice President of Human Resources for Money Mailer, LLC. visits with host Doug Gfeller.  Doug and Jeanne talk about her firm's creative programs for employee involvement and what it is like to run HR for a company with Headquarters in Garden Grove, CA, production in Virginia and sales in Georgia.  Jeanne also shares what they are doing with internal coaching.

Critical Mass: Coast to Coast February 10, 2011

Brad Morrison, CEO of Innove talks with host Ric Franzi abouthis firm which is a leader in cyber-security operations.  Triple digit growth has allowed them to be recognized by INC magazine for 3 consecutive years.  Brad was named to SABJ 40 under 40 in December 2010.
Dr. Yevgeny Levitov, President of FaceKey is Ric's second guest.  Dr. Levitov talks about using technology, i.e. biometrics and how his products enable customers to reduce their operating costs.  Listen and learn how fingerprint or face-based systems increase accountability, reduce buddy punching, loss of human and capital assets and give managers a real time missing person report in the event of an emergency evacuation.
Debbie Trevino, President of Treco Services, Inc. is Ric's final guest and she shares her diversification and innovation strategies to move her firm from a local janatorial company to a national service company.

Critical Mass February 9, 2011

Gary L. Kramer, Founder of Kramer & Olsen Accountancy Corp. talks with host Ric Franzi about what business owners should know regarding the tax law changes in 2011.  These recent changes affect both individuals and businesses.  Ric asks Gary to highlight some of the new tax incentives which may be of value for business owners.
Dan Merkle, CEO of Lexipol, LLC discusses his firm's focus on the public sector safety agencies.  Lexipol is America's leading source for risk management resources, delivering services through a unique, web-based development system with integrated training.

Critical Mass February 8, 2011

Dr. Corey King, Owner of Tustin Chronic Condition talks with host Ric Franzi about his vision for his practice.  Dr. King focuses on helping patients with Autism/ADD/ADHD.  He also shares his work in natural treatments for patients with degenerative brain disorders such as Alzheimers.
Mark Norton, General Manager of Los Altos Trophy leads his family business that has been crafting high quality awards and trophies since 1958.  Mark and Ric discuss the evolution of Los Altos Trophy under Mark's leadership.

Critical Mass February 2, 2011

Steele Platt, Founder of Yard House shares with host Ric Franzi his story for building his firm into a premium casual eatery known for its extensive menu, classic rock music and world's largest selection of draft beer.
John Hogan, CEO of Hall & Foreman, Inc. highlights his firm's rich history as a part of Southern California since 1961.  HFI serves municipalities, public agencies, private builders and developers.

Critical Mass February 1, 2011

Naushad Huda, CEO of Textopoly talks with host Ric Franzi about his award winning technology firm.  Ric and Naushad discuss the work his pioneering mobile engagement agency is doing through projects with brands including Comedy Central, Food Network, Chivas and many more.  Textopoly creates solutions for each client using mobile in synergy with traditional marketing.
Tom Atencio, Co-Founder of Affliction Clothing discusses the evolution of his firm and their family of brands.  A true cultural phenomenon and a commercial powerhouse; Affliction brands are rooted in and beloved by the hard rock and sports communities.

Critical Mass: The Coaching Perspective January 27, 2011

Rod Miller-Boyt, HR Manager of HPI Racing, talks with host Doug Gfeller about how HPI is implementing "Amoeba Management" within their firm.  Learn how this Japanese management philosophy works in both large and small companies.

Critical Mass: Coast to Coast January 27, 2011

Gary Oppedahl, President and Founder of To Be A Blessing Healthcare Services talks with host Ric Franzi about his choice in 2005 to form TBAB.  TBAB has grown to offer services in homecare, insititutions and hospitals with a staff of over 200 Nurses and Caregivers.
Tony DiSanti, Owner of American Metals Company joins Ric to talk about his firm, which has been recycling and servicing Arizona since 1975.  AMC was recycling before recycling was considered an important part of our daily lives, or that being "green" was the right thing to do.  American Metals has given individuals, industry and governmental entities a place to bring all unwanted and recyclable metals.
David Child, CEO of Tectonic Toys, discusses his business which enables clients to interact directly with the three dimensional universe with one simple, ingenious invention: Teh Tectonic Hinge.  The product has been called "The Hydrogen of Building Toys"!

Critical Mass January 26, 2011

Dr. Fresh, Founder of Dr. Fresh shares with host Ric Franzi his story for building his firm into one of the fastest growing oral care companies in the US.  Dr. Fresh owns more patents than any other US oral care company.
 
Bob Lotter, CEO of eAgency talks with Ric about his firm's software technology for cell phone management in the business environment.  Bob also explains the security risk employee cell phones present for mid-market firms.  Finally, Bob shares information about his newest software product My Mobile Watchdog, a product developed to protect children and give back to the community.

Critical Mass January 25, 2011

Tony Lee and Eugene Ku, Founders of Wireless Emporium talk with host Doug Gfeller about their story for building Wireless Emporium into the #1 Cell Phone Accessories Online Store.

Critical Mass: The Coaching Perspective January 20, 2011

Carrie Campbell, Human Resource Director for Staco Systems talks with host Doug Gfeller about the changes this 53 year old aerospace company is going through to remain vital and competitive in today's environment.

Critical Mass January 19, 2011

Chris Andreozzi, President of KnowledgeCentrix discusses his vision in creating his firm and it's growth as well as their selection to the 2010 INC. 5,000 List of America's Fastest-Growing Private Companies.

Critical Mass January, 18, 2011

Andrew Littlefair, CEO of Clean Energy Fuels Corp. talks with host Ric Franzi about his firm, which was started by legendary investor Boone Pickens.  Also they discuss how actions by the government to create financial incentives lead to investment in clean energy.